P
PLANWELL ENTERPRISE
Workspace:
📦 Starter Plan
planwell4u@gmail.com
Planwell Admin

Live Channel Testing Playground No Custom Rate Active

Test multi-modal conversational AI agent responsiveness in real-time across voice calls, web chat, WhatsApp, and outbound lines.

Testing Workspace: Moving Beavers (Calgary Dispatch)
Real-Time Voice Agent Console WebRTC Live
STT: Deepgram Nova-2 TTS: OpenAI TTS-1 ~78ms E2E Latency
🔀 Call Direction:
Caller speaks first • Reactive FAQ & Triage
🌐 Voice Language:
English (US) • Deepgram Nova-2 + Cartesia Ultra-Low Latency
ASSIGNED TENANT VOICE AGENT ACTIVE & PROVISIONED
Model: OpenAI TTS-1 (Echo - Warm Male)
🚚
Persona Identity
Alex (Lead Dispatcher)
Moving Logistics Dispatcher
Domain & Objective
Logistics & Dispatch
Instant Quotes, Crew Dispatch & Heavy Hoisting
Telephony Pipeline
Deepgram + Cartesia LiveKit WebRTC
Sub-100ms Ultra-Low Latency (~78ms)

Ready to test live speech-to-speech AI agent

Tenant active: Moving Beavers (Calgary Dispatch) (Alex — Moving Logistics Dispatcher)

Bidirectional stereo audio via browser mic
Try asking:
Web Chat Widget Enabled

Embedded website chat interface powered by configured FAQs.

api/v1/app-beavers/chat
WhatsApp Cloud Enabled

Meta WhatsApp Cloud API integration with webhook challenge.

api/v1/app-beavers/whatsapp
Twilio SMS Enabled

Twilio SMS webhook adapter with automatic 10DLC formatting.

api/v1/app-beavers/sms
LiveKit Real-Time Ultra-Low 78ms

Real-time speech-to-speech voice agent powered by LiveKit Cloud cluster.

wss://livekit.planwell.online
Facebook Messenger Connected

Meta Graph Webhook adapter for Facebook Page DMs & Lead AI.

api/v1/channels/messenger/webhook
Instagram Direct Connected

Instagram Professional DMs & Story Mentions lead capture.

api/v1/channels/instagram/webhook
Telegram Bot Connected

Telegram Bot API webhook adapter for 24/7 automated instant chat.

api/v1/channels/telegram/webhook
Email AI (Resend) Enabled

Inbound email quote parser & automated Cal.com reply engine.

api/v1/channels/email/webhook
Modular Voice Pipeline • Real-Time AI

AI Voice Engine & Channel Speech Profiles

Voice Agent Roles & Personas

Choose a pre-tested industry preset or build a bespoke custom role tailored to your client's business workflow.

🎙️
Active Persona: Alex Moving Logistics Dispatcher Home Services
OpenAI TTS-1 + Deepgram Nova-3 • ~76ms E2E Latency • Instant Speech-to-Speech WebRTC
Planwell B2B SaaS & AI Workforce ⚡

Dwight — AI Sales & Speed-to-Lead Advisor

Qualifies inbound/outbound leads, pitches Planwell 24/7 AI workforce solutions, handles pricing & CRM objections, and books executive demos.

Automotive & Service Bay 🚗

Viva — Automotive Service & Dealership

Answers diagnostic inquiries, books maintenance/repair slots, quotes standard tire & brake packages, handles emergency towing coordination.

Dental & Oral Health 🦷

Chloe — Dental Practice Concierge

Triages tooth pain emergencies, verifies dental insurance benefits, explains preventive cleaning fees, and books operatory slots.

Education & Admissions 🎓

Maya — Admissions & Student Services

Answers program prerequisites, tuition rates, application deadlines, campus tours, and financial aid inquiries.

Financial Services & Wealth 📈

Marcus — Financial Advisory & Wealth

Schedules portfolio reviews, explains wealth advisory services, collects intake questionnaires, and routes tax/retirement queries.

Fitness & Gym Studios 💪

Coach Jax — Fitness Studio & Membership

Explains gym membership tiers, personal training packages, group class schedules, and guest pass registration.

Home Services & Dispatch 🛠️

Fiona — Home Services & Field Dispatcher

Answers 24/7 HVAC/plumbing emergencies, triages service urgency, collects customer details, creates emergency dispatch tickets, and books service windows.

Hospitality & Luxury Hotels 🏨

Sophia — Hotel Front Desk & Concierge

Answers room tier rates, amenities, check-in/out policies, room service requests, and local dining recommendations.

Human Resources & Recruiting 👥

Harper — HR Recruiting & Employee Support

Guides candidates through application steps, pre-screens qualifications, answers employee PTO & benefits policies.

Insurance & Claims Intake 🛡️

Isaac — Insurance Policy & Claims Specialist

Gathers policy quote information, collects initial claim FNOL incident details, and routes complex claims to adjusters.

Healthcare & Clinic Desk 🩺

Liana — 24/7 Medical & Clinic Receptionist

Triages patient inquiries, verifies insurance eligibility, explains clinic fees, handles HIPAA-compliant appointment booking.

Municipalities & Civic Support 🏛️

Claire — Municipal Services & Citizen Support

Assists citizens with bulk trash pickup, pothole repairs, property tax due dates, parking permits, and municipal bylaws.

Real Estate & Leasing 🏡

Zoe — Real Estate & Property Specialist

Qualifies prospective buyer & tenant leads, answers detailed property policy and pricing questions, records tour preferences, and books viewings.

Restaurant & Dining Concierge 🍽️

Marco — Restaurant Host & Dining Concierge

Handles dining reservations, table availability, dietary restrictions/allergies, private dining buyout inquiries, and hours.

Clinical Diagnostic Laboratory 🔬

Dr. Nolan — Diagnostic Laboratory Specialist

Explains fasting requirements, specimen collection protocols, test panel turnarounds, and books draw appointments.

Speech-to-Text (STT) Engine

Transcription

Text-to-Speech (TTS) Voice Engine

Voice Synthesis
V
Selected Voice: Fish Audio Studio Voice
Speed: 1.00x • Balanced Streaming • S2.1 Pro Free
🟢
Engine Status: Operational Verified
Fish Audio S2.1 Pro Free is active & verified. Real-time audio streaming is ready.
Telephony Audio Transport Mode: LiveKit Bi-directional Stream (Recommended — Ultra-Low latency WebRTC PSTN bypass)
Fallback: Twilio Media Stream TwiML

In-Call Live Tools Gateway

Active functions your voice agent invokes autonomously while speaking with callers on WebRTC and PSTN lines.

check_availability()

Queries calendar open slots and returns formatted options with exclusion spread response.

• Google Calendar Sync
book_appointment()

Locks in client appointment, saves booking record, and generates confirmation reference ID.

• Cal.com / HubSpot CRM
send_confirmation_sms()

Dispatches immediate Twilio SMS text with booking details and calendar invite to caller's phone.

• Twilio Programmable SMS
route_transfer()

Relays emergency or VIP callers and bridges live warm-transfer to human technician on-call.

• PSTN SIP Bridge

Client Embeddable Voice & Chat Widget Generator

Multi-Client Ready

Generate clean embed scripts for each of your client accounts or websites. Works on WordPress, Webflow, Shopify, Wix, Squarespace, and custom apps.

Tenant ID: framework
Embed Script Code
<script src="https://telemetry.planwell.online/widget/voice-widget.js"
  data-tenant="framework"
  data-primary-color="#06b6d4"
  data-position="bottom-right"
  data-mode="voice_and_chat"></script>
Live Preview Simulation Widget Mounted
F
Framework AI Voice
Speak with our AI

Instant voice answers, 24/7 service inquiries

Paste script tag into the <head> or before the closing </body> of your website.
Multi-Tenant Carrier Orchestration Dynamic LiveKit Clusters (4)

Dedicated Voice Lines & Carrier Orchestration

Total Call Minutes Used:
0 mins ($0.00 accrued)
Active Channels for Moving Beavers Primary Inbound Carrier: LiveKit SIP Direct Inbound (ACTIVE)
PSTN Voice Line UNASSIGNED
No Line Assigned
Available in Global Pool • Assign from inventory below
LiveKit SIP Line ASSIGNED
+1 240 225 1204
LiveKit SIP Trunk • Direct WebRTC <100ms
WhatsApp Business ASSIGNED
+1 555 161 1968
Meta WhatsApp Cloud API Direct Dispatch
Carrier Inventory & Line Availability Pool 4 Carrier Proxies
Phone Number / Identity Carrier / Platform Status Assigned Tenant Latency & Transport Actions
+1 (225) 101 1968 Meta WhatsApp Cloud API ACTIVE Moving Beavers (Calgary) Direct Meta Webhook
+1 (240) 225 1254 LiveKit SIP Direct Inbound ACTIVE Moving Beavers (Calgary) ~80ms Direct WebRTC
+1 (240) 679 8305 Twilio PSTN Carrier ACTIVE Moving Beavers (Calgary) ~450ms Media Stream Bridge
+1 (240) 201 7001 Twilio PSTN Spare Pool UNASSIGNED Available in Global Pool —
Speed-to-Lead Engine & CSV Dispatcher <60s Autonomous Dispatch

Outbound Lead Campaigns & CSV Dispatcher

Active Campaigns
1
Speed-to-Lead Followup
Total Leads Ingested
4
Ready for dispatch
Calls Dispatched
0
Auto-dial rate throttled
Successful Conversions
0%
Target threshold 35%

Outbound PSTN Voice Call Tester

Simulate outbound PSTN agent call dispatch to test client notifications, automated callback reminders, and voice agent routing.

Usage Metering & Audit Log Real-Time Sync

Omni-Channel Activity & Usage Metering Ledger

Total Minutes: 0 Mins • Metered Cost: $0.00
Channel:
Status:
16 Records
CHANNEL / CARRIER SOURCE / PARTICIPANT DESTINATION / LINE STT / SUMMARY TTS / DETAILS ELAPSED DURATION BILLABLE UNITS RATE LINE COST STATUS TIMESTAMP
💡 Showing 16 records • Scroll up/down with mouse wheel or buttons to view past call logs.
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